Your personal data and how we protect it

We use your information for a number of different purposes, for example to provide our services to you or and to meet our legal and regulatory obligations. For more detailed information on how and why we use your information, including the rights in relation to your personal data, and our legal grounds for using it, please view the relevant Privacy Policy below or our Manual to Accessing Information.

Privacy Statements related to the information that we collect about you. View our Netcare Medical Scheme Privacy Statement

Contact the Netcare Medical Scheme Information Officer


The Netcare Medical Scheme Information Officer is the Principal Officer; Craig Taylor. You may contact him on

  • Contact details for the Information Regulator (South Africa)
  • JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 P.O Box 31533, Braamfontein, Johannesburg, 2017
  • Tel No. +27 (0) 10 023 5207,
  • Complaints email:
  • General enquiries email:

Your protection while on Netcare Medical Scheme digital platforms. View our Digital Terms of Use, which also contains our policy on cookies.

Do you need access to all records held by Netcare Medical Scheme? View our Manual to Accessing Information.

View our Legal page.

Log in