Remember: If your medical provider sends the claim to us electronically, you do not need to send us a copy.
We are currently revamping our website and your claims information will only be accessible at the end of January 2017.
You can send us your claims in one of the following ways:
Upload - scan and upload your claims, you will need to be logged in.
Email – scan and email your claims to firstname.lastname@example.org
Please note that emails over 1MB in total size will not be accepted on this address so members are advised to size their image files accordingly
Post – send your claims to Netcare Medical Scheme, P O Box 652509, Benmore, 2010.
Fax – fax your claims to 0860 392 252
Claims drop-off boxes – Drop off your claims in a blue Discovery Health drop-off box located for your convenience in most pharmacies, medical practices and at Virgin Active and Planet Fitness gyms nationwide.
0861 638 633 | Operating hours 07:00 to 17:00, Mondays to Fridays | email@example.com
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