I want to register
If you do not have a Discovery website account, you will need to register and create your username and password.
I forgot my discovery.co.za password/username
You can request a username reminder or reset your password or both online
You can also request a username reminder or reset your password by calling us on 0860 100 696. Simply enter your ID number and select the relevant options.
I am currently locked out of my account
Your account profile will be locked if you enter your discovery.co.za username or password incorrectly 5 times.
You can unlock your account here
I have a temporary password
If you received a temporary password via email or SMS you can log in with your username and temporary password. You will then be prompted to create a new password. Your temporary password is only valid for 7 days.
How do I register for the Vitality Open?
You can now start getting active and driving well.
Should you need any assistance with registration, please call 0860 100 696 and select option 2 for Vitality Open login queries, and the select the option applicable to you.
How do I update my contact details?
When I input my ID/Passport number I get an error message, how can I resolve this?
Please check the format of your ID/passport number and make sure that it is correct.
I did not receive my One Time Pin via sms, how can I resolve this?
Please check that the contact details you supplied are correct. On rare occasions, it can take a few minutes to receive your OTP.
The Discovery app is not allowing me to register for the Vitality Open, how can I fix this?
Make sure you have the latest version of the Discovery app.
Do you own an Android or iPhone? Then download our app for a convenient way to access information and functions on all Discovery products– anywhere, anytime.
0861 638 633 | Operating hours 07:00 to 17:00, Mondays to Fridays | email@example.com
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